Daily Longevity Blend

Hi Mod,

Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the feeling from the product. However, we’re sorry to learn about the issues you've encountered.

Regarding the two scoops short at the end of the month, please remember that the scoop should be leveled, not heaped, to ensure accurate servings. One of our Facebook community members suggested gently shaking the container before scooping, which can also help achieve a more accurate weight. We haven’t received similar complaints since updating our scoop, but we’ll continue to monitor this closely.

As for the clumping and discoloration, this can indeed be due to oxidation which occurs naturally over time, especially since our blend is preservative-free. It's more common in humid environments, where moisture can cause the powder to harden. Proper storage in a cool, dark place and tightly sealing the container after each use can help slow this process. Refrigeration is best avoided, as it can be too cold for optimal preservation. Ideally, once opened, the product should be consumed within six weeks to maintain its quality. While these changes do not compromise the safety or effectiveness of the product, we understand this is not the experience we want for you.

Please reach out to us directly so we can further assist you and turn your experience around. Your satisfaction is important to us!

Best regards,
Leslie

Hi Teri,

We appreciate you taking the time to share your thoughts with us. We’re sorry to learn that your experience with the Daily Longevity Blend didn’t meet your expectations. If there’s anything specific you’d like to discuss or any concerns you have, please feel free to reach out directly. Your feedback is important to us, and we’re here to help.

Thank you for being part of the AgeMate community.

Best regards,
Leslie

Hi Minnie,

Thank you for your feedback. We’re sorry to hear that you feel the Daily Longevity Blend is overpriced. We strive to keep our pricing competitve within the market while providing high-quality ingredients and effective formulations, and we appreciate your perspective.

If you have any specific concerns or if there's anything we can assist you with, please don’t hesitate to reach out to us directly. Your satisfaction is important to us, and we’re here to help!

Thank you for being a part of the AgeMate community.

Best regards,
Leslie

Hey Jean,

Thanks for your honest feedback. The discoloration you noticed is likely due to oxidation, a natural process when the product is exposed to air. To reduce oxidation, make sure to keep the container tightly sealed and store it in a cool, dry place. Using a dry scoop can also help. We’re always working to improve our products and appreciate your input. If you have any other concerns, we're here to help!

Cheers,
Michael

Hey Heather,

I appreciate your honesty. Sometimes it can take a bit longer for some people to notice changes, especially if your body is already in good shape. Everyone's response to supplements can vary.

Even though our Blend includes 500mg of NMN, 50mg of Pterostilbene (a 5x more bioavailable alternative to Resveratrol), and a methyl donor complex, some individuals, depending on their NAD levels, may require a higher dose, such as NMN or all three products (some may need 1000mg of each or more). Without reaching the appropriate dosage, achieving the desired results may be challenging.

If you're still willing to give it a try, you can opt to increase the NMN dosage and assess the outcomes. Best to increase gradually by 125mg or 250mg every 7 days, ensuring your body tolerates it well.

Additionally, avoid taking it with hot drinks as it can degrade the Longevity Blend, wait 30-40 mins before or after drinking hot beverages.

I hope this helps, and feel free to reach out if you have more questions or need further assistance.

Cheers,
Michael

Hi Steve,

Thank you for sharing your experience! We’re happy to hear that you’re loving the energy boost from AgeMate after four months. It's great to know our product is making a positive impact on your daily life.

If you ever have questions or need assistance, feel free to reach out.

Cheers,
Leslie

Thank you, Anna! Great results!
- Ben

Hey Jeniffer,

We understand that being sick can make it difficult to try new products. We're sorry to hear that illness has prevented you from fully experiencing the benefits of our product.

Please take your time and when you're feeling better, we encourage you to give it another try. If you have any concerns or questions, please don't hesitate to reach out to our customer support team. Just a friendly reminder to start half scoop for a week, then increasing to a full scoop to support your body's acclimation.

Please let us know if you need assistance.

Cheers,
Michael

Hi, Bill!

Thank you for taking the time to share your feedback. We sincerely appreciate your honesty and are committed to addressing your concerns.

We understand that you experienced some clumping concern and discoloration in one of your shipments. This can occasionally happen due to natural factors such as temperature changes during transit, exposure to humidity, or oxidation of ingredients like Vitamin C. As we strive to keep our blend as natural as possible, we do not use preservatives, and some clumping may be expected. We appreciate your understanding in this matter.

Regarding the sourcing of our product, we want to clarify that we manufacture and ship all orders from our international warehouse in Hong Kong. This is necessary because NMN is recognized by the TGA as an 'export only' ingredient and cannot be legally distributed within Australia to Australian customers. As NMN is manufactured in China, shipping from Hong Kong allows us to maintain competitive costs while adhering to TGA regulations, ensuring a smooth import process for personal consumption.

To ensure the quality and safety of our products, we conduct third-party testing on every batch ourselves, typically occurring every 2.5 months, depending on order volumes. Some tests may take up to one month for results to be returned. Additionally, our manufacturer in China performs both identity tests and third-party tests with SGS, providing a dual layer of protection.

We strive to be transparent about our sourcing and manufacturing processes, and this information is readily available on our website under the FAQs section.

We hope this clarifies your concerns. Please let us know if you have any further questions or if there’s anything else we can assist you with. Your satisfaction is important to us, and we value your input. :)

Cheers,
May