Shipping Policy
Here are our estimated delivery times and shipping costs for all regions. Please refer to the checkout page when completing your order for shipping carrier details.
Australia
All Australian orders are shipped from our Sydney warehouse via Australia Post.
Standard
- Free standard shipping on all orders over $100
- Flat $10 AUD on all orders under $100
| State | Delivery Time |
|---|---|
| NSW, VIC, ACT | 2–6 business days |
| QLD, SA | 3–8 business days |
| WA, NT, TAS, NQLD | 5–10 business days |
Express
- Free express shipping on all orders over $300
- Flat $29.99 AUD on all orders under $300
| State | Delivery Time |
|---|---|
| Metro areas | 1–4 business days |
| Rural areas | 3–6 business days |
New Zealand
All New Zealand orders are shipped from our Sydney warehouse via Australia Post International, with NZ Post handling final mile delivery.
Standard
- Free standard shipping on all orders over $80 NZD
- Flat $10 NZD on all orders under $80
| Region | Delivery Time |
|---|---|
| North Island | 5–8 business days |
| South Island | 8–12 business days |
Express
- Free express shipping on all orders over $300 NZD
- Flat $29.99 NZD on all orders under $300
| Region | Delivery Time |
|---|---|
| North Island | 4–6 business days |
| South Island | 6–10 business days |
Singapore
All Singapore orders are shipped from our Sydney warehouse via Australia Post International Express, with SG Post handling final mile delivery.
Express
- Free express shipping on all orders over $80 SGD
- Flat $29.99 SGD on all orders under $80
| Region | Delivery Time |
|---|---|
| All areas | 4–7 business days |
United Kingdom
All UK orders are shipped from our Dallas, Texas warehouse. Standard orders are delivered via Royal Mail and express orders via DHL.
Standard
- Free standard shipping on all orders over £49
| Region | Delivery Time |
|---|---|
| All areas | 5–8 business days |
Express
- Free express shipping on all orders over £130
- Flat £14.99 on all orders under £130
| Region | Delivery Time |
|---|---|
| All areas | 4–6 business days |
United States
All US orders are shipped from our Dallas warehouse via USPS.
Standard
- Free standard shipping on all US orders
| Region | Delivery Time |
|---|---|
| All states | 2–5 business days |
Customs information
For most countries, import tax and duties may apply to orders exceeding certain value thresholds. This varies by country and it is the responsibility of the customer to pay for any applicable import taxes and duties.
How do I track my order?
You'll receive an email with a tracking link once your order has been dispatched. All orders are fully tracked from dispatch to delivery.
Where do you ship from?
Australian, New Zealand and Singapore orders are shipped from our warehouse in Sydney, Australia. US and UK orders are shipped from our warehouse in Dallas, Texas.
Processing times
All orders are typically processed and dispatched within 1-2 business days. You'll receive a confirmation email when your order is placed, and a separate tracking email once it has shipped.