I love this product 💕 feel great using it. Thanks
Hello Johnty,
Thank you so much for your kind words! We're happy to hear you're feeling great with the product. We truly appreciate your support and are here if you need anything!
Cheers,
Leslie
Daily Longevity Blend
Hi Lanimakino,
Thank you for your feedback on the Daily Longevity Blend! We’re glad to hear you're trying it. If you have any questions or would like more information about the product, feel free to reach out. We're here to support you!
Cheers,
Leslie
Welcome Kit (Double)
Hi Sarah,
Thank you for your feedback! We’re glad you’re enjoying the Welcome Kit. If you have any questions or need further assistance with the product or your subscription, feel free to reach out—we’re here to help!
Cheers,
Leslie
As much as I wanted this product to work, I did t really notice a difference in my energy levels which is what I was looking for. I’ve been taking NAD for about 6 mnths and it hasn’t made much of a noticeable difference
Hi Rachael,
Thank you for your thoughtful feedback. We’re so glad to hear that you had a positive experience with our customer service! We’re sorry to learn that you didn’t notice the energy boost you were hoping for.
We acknowledge that everyone metabolises NMN differently, and factors such as dosage, individual sensitivity, and overall health can influence time for results. While some experience the benefits and results immediately, sometimes other people can take longer before seeing the expected outcome.
We really appreciate your feedback and are here to support you. If you have any questions or would like additional guidance, please don’t hesitate to reach out.
Best regards,
Leslie
The product does not agree with me and I want to cancel my subscription- have reached out for help but zero response.
Hi Danielle,
Thank you for sharing your feedback. I apologize for any frustration you’ve experienced with communication. After checking, I can confirm that one of our team members has already responded to your email and confirmed the cancellation of your subscription as requested.
We strive to provide timely and helpful support, and we’re sorry if this wasn’t your experience. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help.
Warm regards,
Leslie
The drink has a strange flavour and it is hard to start the day with it. I think I will go back to the pills when my supply runs out.
Hi Leroy,
Thank you for your honest feedback! We’re sorry to hear that the taste of the drink isn’t to your liking. We understand that the flavor might take some getting used to, especially since it’s naturally sweetened with thaumatin and flavored with butterfly pea powder for a subtle berry taste.
All ingredients in the Daily Longevity Blend are water soluable meaning they are best taken in water. However if you don't love the taste we recommend trying coconut water.
We appreciate you sharing your experience, and we’re here to assist you with anything you need.
Best regards,
Leslie
Great product - question about colour variation
Really like this product and think it actually really works which is surprising as I’m sceptical of almost everything.
My only issue is this is my third order and the colour range between the orders are quite large. My first one was really light purple, second one was kind of brown and this last one is bright purple? What is the colouring agent used and should there be this much variation between batches ?
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>> replied:
Hey HW,
Thank you for sharing your feedback! It's great to hear that you find our customer service helpful and that you enjoy the product overall.
Regarding the discolouration, The drink can indeed become discolored due to the natural process of oxidizing the vitamin C in the blend. This is similar to what happens with vitamin C serum products over time.
To prevent this from happening in the future, I recommend closing the tin as tightly as possible between uses to minimize exposure to air (oxygen).
Although the oxidation or changes in texture do not compromise the blend's effectiveness and are not a safety concern, we track these inquiries closely. I kindly ask you to send photos of the powder and the batch number located at the bottom of the container.
Looking forward to hearing from you.
Cheers,
Michael
Hi Michael, I couldn't see how to reply to your reply so have copied and pasted the full conversation.
Unfortunately I only have one of the containers and unsure if it was the light purple batch or the greyer batch. Batch number was BC-DLB-240429.
The current bright purple batch was the first one sent in a pouch rather than a container so perhaps that has helped also maintain integrity.
Can you tell me the colouring agent used? I can not imagine anything that bright is a by product of natural colour.
Still really enjoying the product and feel like it makes a difference but do not feel the need to take everyday.
Hi Hw,
Thank you for your detailed feedback and for sharing the batch number with us. We’re so glad to hear you’re enjoying the product and noticing its benefits!
Regarding the coloring agent used, it is entirely natural—no artificial dyes are included. We're using the Butterfly pea powder, also known as blue matcha. Butterfly pea powder itself is packed with antioxidants and gives the blend its rich purple color, though natural color variations can occur due to its organic nature.
As mentioned by Michael, the powder can sometimes oxidize, which might contribute to the color shifts you’ve noticed.
We understand your concerns and appreciate your attention to detail. If you'd like to provide us with a photo of the current batch, we’d be happy to look into it further. You can always reach us at hello@agemate.com.
Thanks again for your support, and we're so happy to hear that AgeMate is making a positive difference for you!
Best regards,
Leslie
I think it works gives you more energy
Hi Rodger,
Thank you for your feedback! We’re so glad to hear that you’re experiencing a boost in energy with AgeMate. It’s wonderful to know the product is helping you feel your best.
We appreciate you taking the time to share your experience, and we’re here if you have any questions or need further support!
Cheers,
Leslie
I ordered the start up kit but only received the tub.
Hi Diane,
Thank you for your feedback! After reviewing your order, I see that you purchased the Daily Longevity Blend under the “Try Once” option. Please note that the welcome kit is part of an offer exclusively for first orders placed with a subscription.
If you decide to opt for a subscription in the future, your first order under that subscription will include the welcome kit.
I hope this clears things up! If you have any further questions or need assistance, please don’t hesitate to reach out—we’re here to help.
Best regards,
Leslie
I thought the attractive and well made shaker and storage set was above expectation. The product seems good value for money. Recommended.
Hi Collin,
Thank you for your kind words! We’re happy to hear that the shaker and storage set exceeded your expectations and that you find the product good value for money. Your recommendation means so much to us, and we’re grateful for your support!
If you ever have any questions or need assistance, we’re always here to help.
Best regards,
Leslie
The product is great. Sure helps with my energy
Hello Annette,
Thank you for your review! We’re so happy to hear that AgeMate is helping boost your energy—it’s always wonderful to know our product is making a positive difference.
We appreciate your support and look forward to continuing to be a part of your health journey!
Cheers,
Leslie
excellent
Hi Diana,
Thank you for your feedback! We’re glad to hear you’re enjoying AgeMate.
We’re here to support you on your health journey—feel free to reach out if you ever have any questions or need assistance!
Best regards,
Leslie
I always have heaps of energy, but I feel that my skin has improved a bit over the last month. I’m onto my second tub so will be interested to see the results after 2 months.
Hi Yvonne,
Thank you for sharing your experience! It’s great to hear that you’re enjoying the Longevity Blend and have already noticed an improvement in your skin—that’s amazing! We’re excited for you to continue your journey and see how things progress over the coming months.
Thank you for choosing AgeMate, and we’re here to support you every step of the way!
Cheers,
Leslie
Menopause sucks this has helped me get my sleep back
Hey Beck,
I'm so glad to hear that our product has helped you get your sleep back, especially during such a challenging time as menopause. It's great to know that it's making a positive difference in your life.
If you ever need any assistance or have more feedback to share, please don't hesitate to reach out. We're here to support you!
Cheers,
Michael
Have stopped and started DLB twice since my first order arrived due to horrendous headaches. Have just started again today. Will see how it goes this time.
Hey Cate,
Thank you for sharing your experience and we're sorry to hear about you headaches.
Ongoing headaches are often a sign you may have sensitivity to niacin or have the MTHFR gene mutation. Those with an MTHFR gene mutation (estimated 20-30% of us!) may experience impaired methylation, leading to symptoms like fatigue and headaches when taking NMN.
The complex we've included in the Daily Longevity Blend should address this, however some people seem to respond better to TMG as a methyl donor since it uses a different pathway to support methylation.
Cheers,
Michael
So much easier to swallow than the powder/drink
Awesome me and my 90 year old mother have it and we both have benefited from it
Daily Longevity Blend
Hey Natalie,
Thank you so much for the 5-star review! We're glad to hear that you're enjoying the product. Your satisfaction means a lot to us.
If you ever need any assistance or have more feedback to share, don't hesitate to reach out. We're here to support you!
Cheers,
Michael
Fantastic results for me
I've even convinced my wife now she loves it
Hey Greg,
That's great to hear! We're glad that you're experiencing such fantastic results with increased energy and that your wife loves it too. Your positive feedback is truly appreciated.
If you have any other feedback or need assistance with anything else, feel free to reach out. We're here to support you!
Cheers,
Michael
I am pleased with the bundle it's easy to get and the price is also reasonable
Hey Prathap,
That's great to hear! We're happy that you're pleased with the AgeMate bundle and find it easy to get and reasonably priced. Your satisfaction is our top priority.
If you have any further feedback or need assistance with anything else, feel free to reach out. We're here to support you!
Cheers,
Michael